The safety and well-being of our guests and employees is our number-one priority. For everyone’s safety, DAL is working nonstop to update our policies, procedures and made several proactive enhancements to our facility and our cleaning procedures to ensure a clean, safe and healthy airport journey. 

Our Commitments to Love

FACE MASKS/COVERINGS

Per the withdrawal of the TSA's Security Directive requiring masks in airports, masks are now optional for Dallas Love Field employees, passengers and guests. Passengers should check with their airlines and destinations for any applicable face mask requirements. The CDC continues to strongly recommend wearing masks in indoor public transportation settings at this time.

Masks are available for purchase at the vending machine across from the TSA checkpoint and in various shops in the concourse.

CLEANING AND DISINFECTING

From the onset of the pandemic, DAL custodial teams have employed enhanced cleaning and disinfecting areas. High-touch areas such as the food court and hand railings are continually disinfected. The terminal gets a thorough deep clean each night after the day’s last flights.

HAND SANITIZERS

We’ve placed complimentary hand sanitizer stations in high-traffic areas throughout the terminal. These sanitizers are touchless. If you find one that is empty, please let a member of our team know. TSA is allowing passengers to carry on hand sanitizer larger than the 3.4 limit for other liquid items.

PLEXIGLASS BARRIERS

It is impossible to eliminate all customer face-to-face interactions and we would not want to even if we could. To keep that personal touch available to you, albeit in a safe manner, we’ve installed plexiglass barriers at our information booths, ticket and gate counters, as well as concessions.

PARKING

Parking Garage C and valet are reopened.

Cash is still accepted in the pay lines for the time being, but customers are encouraged to pay by card or via their TollTag.

CONCESSIONS

Certain concessions are operating on limited hours. However, when passengers are in the terminal, food and beverages will be available.

Let us know how we’re doing! If you feel uncomfortable in your journey, we want to know about it so that we can fix it. Stop by one of our information booths, submit through our website here or call the 24/7 Airport Operations Center at 214-670-5683.