Pick-Up Location for app-based rides (excluding Alto), peer to peer, private luxury and taxis – Parking Garage B Level 1

The pick-up point for passengers utilizing app-based rides, taxis, peer-to-peer luxury vehicles and limousines for hire should follow the terminal signs to the south end of parking Garage B to meet their driver. Customers are encouraged to use the interactive map for walking directions to the designated pick-up point in Garage B.

Accessibility

ADA/Accessibility pick-ups remain available on the lower-level curb and should be selected or arranged directly through the provider. The designated lower-level pick-up location can be located by signage or asking airport staff for assistance or accommodations. Instructions to order an accessible ride through each mobile app are below. 

UBER: Passengers must search "Accessible" in the mobile app, and the designated pick-up location will appear, notifying the driver of an accessible pick-up.

LYFT: Passengers must physically be located at the lower-level curb (GEO-FENCED) to see the pick-up location appear in their app (i.e. it is not visible from baggage claim or in the terminal). Once the location is selected, the driver will be notified of an ADA pick-up.

TAXIS/ON-DEMAND: Passengers must request an accessible ride in person and curbside staff will dispatch a taxi/on-demand vehicle to pick up the passenger on the lower-level curb. Requests to be picked up at the upper-level curb outside baggage claim must be made to staff.

If a passenger is unable to navigate to the lower-level curb, the transportation enforcement staff allows pick up on the upper-level curb outside baggage claim. This is specifically for ADA loading spaces; however, ABM staff is directed to take those passengers to the lower-level curb for pick up. 

Directions: NEW rideshare pick-up area from Love Landing: 

Directions: NEW rideshare pick-up area from Baggage Claim: 

Alto (Pick Up Location: Lower-Level Curb)
Lyft
Uber
Wingz

Drop-Off Location for app-based rides, peer to peer, limos, luxury vehicles and taxis – Upper-Level Ticketing Hall

Passengers arriving at the airport via civilian vehicles, app-based rides, taxis, peer-to-peer luxury vehicles and limousines for hire will be dropped off on the upper-level curbside near the ticketing hall. 

Private Luxury Vehicles and Limousines for Hire
Passengers shall prearrange limousine service at the airport. Rates are determined by Limousine, Sedan and Black Car Companies and vary according to passenger designation.

Peer-to-Peer Car Sharing
Turo

Buses
All buses, including intercity buses and charter services are required by the Dallas City Code, Chapter 5 Aircraft and Airports, Article II. Transportation Services, to register as a transportation service provider at Dallas Love Field Airport.

To register an intercity bus or charter service, contact Transportation Regulation at 214-670-3161 or click here for more information.

All buses at Dallas Love Field Airport pick up and drop off along the lower-level of the terminal curb on Herb Kelleher Way.

Only active loading and unloading is allowed and staging is prohibited.  Buses waiting to pick up passengers MUST stage in the designated area on Aubrey Avenue, near the airport entrance. The area is marked with signage and curb markings.

Ride Share Shuttles

Shuttle services are available on the lower-level of the terminal curb on Herb Kelleher Way. Some services require reservations.

Empire Shuttle
Aries Shuttle
Sky Hop